T249 does not reach the target position

My T249 does not reach the target position when I send commands via serial port from my program.
The motor stops halfway with Operation State “SoftError”.
Commands: ExitSafeStart, SetTargetPosition, Energize
Max speed : 1500000, Max accleration : 20000. Full step 100 %
Current limit 600 mA.
Voltage = 10V from power supply

But ! When I run TIC Control Center in parallel my program starts working without problems !


From your description, I suspect the Tic is triggering a Command Timeout error. By default, the Command timeout error will happen if it does not receive certain commands within 1 second. For example, you can set your program up to send the “Reset command timeout” command every second to get around this; you can find more information in the “Error handling” section of the Tic user’s guide. Alternatively, you can change the timeout length (or disable the feature entirely) under the “Input and motor settings” tab of the Tic Control Center.


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It works ! Thank you very much !

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