Motor Controller 24v19 - Wrong firmware installed?

Support Motor controllers/drivers and motors
1

Hello!

I bought a 24v19 and it is also working - but I realized that the Windows
software shows a different hardware. (see picture)
Another issue is that the measured motor current is much higher than in reality - maybe is that due to a different shunt on the hardware?

What should I do now?

Thanks for your support,

schlank

IMG_0457
IMG_04571280×960 359 KB

2

Wow!

3

Hello, schlank.

I am sorry for the mix up and confusion. Could you email us at support@pololu.com with your order information and a reference to this post?

Brandon

4

Hi!

I bought the product from a german vendor in germany.

Should I contact you anyway?

5

Yes, please still email us with the order information.

Brandon