I have one jrk 12v12 motor controller and 3 jrk 18v7 controllers. I am able to connect to the control center to all 3 of the 18v7 controllers but I am not able to connect to the 12v12. So far I have restarted my laptop, tried all three of the usb ports, and made sure the 12v12 has all the drivers. I have read other forum discussions similar to this but most of those posts fixed by installing drivers. I believe my drivers are ok but is there a way to see if they are installed ok or if I can “remove” the device than reinstall the drivers?