Here’s the info you asked for.
As for installing drivers before plugging in Maestro, there was no documentation sent with the hardware nor any sort of instructions. At the very least you should have a small Quick Start Guide card sent with all Maestro Controllers with the link to the Maestro User Guide saying it contains installation instructions.
I began by looking at those instructions in the Maestro user guide and misunderstood those directions. The paragraph shown in the black square is what I was confused by.
When I saw that shaded paragraph at the beginning, I distinctly (but incorrectly) got the impression that Steps 1 - 3 were ONLY for XP installations. Now that I read it closer, I see how I misinterpreted what you were saying.
As a result, I first plugged in the Maestro thinking that W10 would automatically find the drivers up on the Windows Update pages and just install them automatically. When that didn’t work, I then saw the problems in Device Manager, I realized I needed something else including the Maestro Servo Controller Windows Drivers and Software so I installed it so I could at least run Maestro Control Center. When I ran it, it couldn’t see anything. At that point I went back to Device Manager trying to solve the driver problem which I ultimately did. The bottom line was that I did everything out of order.
My suggestions is (as someone that has done a lot of tech writing) that you need to reorganize the text to completely separate all OS version installation instructions from the others. That way you can not confuse W10 with XP instructions as I did when I was misled by the shaded initial paragraph. I highly suggest you remove that paragraph and move it to under the section on XP installation only. That will avoid people in a hurry (like apparently I was) getting confused.
Thanks for your help. I hope this suggestion helps you to rewrite the installation instructions so that others avoid my problem. However, I would also include what I did as a solution to correcting the driver issue if you get things out of order as I did.