I am glad to hear you solved that problem.
If you are trying to control the Maestro with your Raspberry Pi and are having trouble moving the servos through the entire range you configured, then it is probably a code problem. Are you setting those limits in the control center or in your Raspberry Pi code? My suggestion would be to try to isolate the problem to simplify the code to the most basic program that should work, but does not. At that point if you cannot figure out what the problem is, you are welcome to post your code and I can take a look.
Many of the servo related commands for the Maestro scripting language and for the serial interface use arguments where the servo signal pulse width is set in quarter-microsecond units. That is why you have to multiply by four from the values you set in the “Status” or “Channel Settings” tabs in the Maestro Control Center, where the values are in microseconds. The arguments for the scripting language and serial commands cannot be decimal values, so using quarter-microsecond units instead still gives you access to the most precise control possible with the Maestro.
You can learn more about the serial servo commands in the “Serial Servo Commands” section of the Maestro user’s guide. Similarly, you can learn more about the scripting language commands in “The Maestro Scripting Language” section, specifically in the “Command Reference” subsection.