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Pololu USB AVR Programmer not working

Dear I have a Pololu USB AVR Programmer bit old version . This is the link of actual product https://www.pololu.com/product/1300

Very recently it gets some issued and we given it to the person who rearing phone. he told us that the programmer chip is defective and it need to be replaced. So we informed him to repair it. As per him he said that the chip is replaced, but now it is totally dead. and he is telling that firmware to be uploaded to new chip.

It would be much appreciated if you can guide us

Thanks in advance

Hello.

I moved your post to our Other Pololu products subforum, since it seemed more appropriate.

We do not support loading the firmware for the AVR programmer onto a blank microcontroller. If you do decide to get a new AVR programmer, you might consider getting our newer Pololu USB AVR Programmer v2.1, since it offers a number of improvements at a lower price. For comparison details, see the “Comparison to previous AVR programmers” section on the AVR Programmer v2.1’s product page.

- Amanda