lact12p linear actuator and kangaroo x2

I am having some difficulty getting the lact12p linear actuator working with a kangaroo x2 controller with Syren10 motor driver.
I am using packetized serial 128.
When I attempt to use the DEScribe software from Dimension Engineering to tune it gives me an error “incomptible settings”

Has anyone used this combination and successfully tuned .

Jumpers are set correctly according to instructions.

Hello.

We do not carry the Kangaroo x2, so we are not very familiar with it. I recommend contacting the manufacturer of the controller, Dimension Engineering, about getting it working with your linear actuator.

-Nathan

why dont you use this Linear Actuator Control Board http://www.robotshop.com/en/firgelli-technologies-linear-actuator-control-board.html, with kangaroo you can try this one http://www.progressiveautomations.com