I tried to reproduce your issue and was not able to. Could you post more details about your setup? How are you controlling the EN pin? Is anything else connected to it? Could you post pictures of the setup that show all connections? What text is written on the 6-pin IC circled in the picture below?
Hi Claire, We have large capacitors on the output, and removing them solves the problem - voltage then drops. It just seems like the device does not work if the load “keeps voltage high” after turnoff, meaning it effectively becomes a supply… I’m going to try adding a diode next…