Hello.
The “Add Legacy Hardware” option is only for older devices that do not support Plug-and-Play, and I do not expect it to help.
Please follow the instructions in this post by Amanda for removing the Maestro entries in the Device Manager that you added using the “Add Legacy Hardware” option, and try the suggestions at the end of her post as well. The most common problem is that the USB cable you are using is only intended for charging and lacks the required connections for data communication.
Brandon