OS: win7 32bit
hardware: Micro Maestro 6-Channel USB Servo Controller
problem:
after I plug the controller into my laptop. I can see driver manager shows 3 new hardware found. but with an error message “Code 28: The drivers for this device are not installed”
tried:
installed driver pack "maestro_windows_100706"
manually remove driver
use another port / usb cable
reboot
anyone can help me get a copy of the usb driver, I think my win7 just didn’t have them
Hello, FuzzyCat.
You said you installed the “driver pack maestro_windows_100706”. Just to be sure: did you run setup.exe (or maestro.msi)? You should have seen the following warning message twice during the installer:
Did you click “Install this Driver Software Anyway”?
What do you mean by “manually remove driver”?
–David
thanks for reply.
my mistake, the os should be 64bit
I tried to run setup.exe
but I didn’t see the message about the driver
and I also tried use the driver from /maestro_windows/drivers/
when everything is not working. I remove the hardware from “computer manager” and try again, still not working.
What do you mean by “manually remove driver”?
computer manager / remove unrecognize hardware
I don’t know why the automatic installation of the drivers during setup.exe failed. Maybe a manual installation will work. Please try this:
- In the Device Manager, right click on “Pololu Micro Maestro 6-Servo Controller” and select “Update Driver Software…”. This will bring up a window entitled “Update Driver Software”.
- Click “Browse my computer for driver software”.
- Using the “Browse…” button or the keyboard, enter the full path of the directory that contains maestro.inf. This will probably be C:\Program Files (x86)\Pololu\Maestro\drivers.
- Click “Next”.
- If you get an error message, please post the entire error message for me here.
–David