Maestro software on win XP SP2 driver issue

On Win XP SP2 the TTL driver does not install correctly so I cannot see the device ! , I KNOW it’s Win XP SP2

The USB driver installs ok according to my device Mgr , but TTL driver does not install right

it is my older audio studio computer , any ideas ?

Hello.

I am not sure if you already read the “Installing Windows Drivers and Software” section in the Maestro User’s Guide, but there is a note in that section about how the Maestro’s drivers will not work with Windows XP Service Pack 2. Did you try installing Hotfix KB918365 or consider installing Service Pack 3 for Windows XP?

If you were able to install the fixed version of the driver and still have issues, can you post a screenshot of your Device Manager with the “Pololu USB Devices” and “Ports (COM & LPT)” tabs expanded? Also, can you post a screenshot of any error messages you get when attempting to install the Maestro drivers and software?

- Amanda

Thanks , I did not see that note in the guide ! , I do appreciate a company that actually keeps track of these things and supplies good info !
I will try the hotfix and or Sp3

the hot fix worked ! thanks