I can't place an order

I’m sorry to post this here, but I didn’t find a discussion about ordering issues.

I always get this message:

“There were errors processing your form. Please check the highlighted fields”

And of course I fill all the checked fields.

I’m trying to place an order to be shipped to Buenos Aires, Argentina, is there an issue about foreign addresses?


Sorry that you had trouble checking out. You should probably call us or email us directly if you need more help, since the forum is not generally a good place for discussing order problems.

Anyway, I checked the server logs, and it looks like the highlighted field was the city name, which you entered as “Lanus (Este)”. The problem is that our server does not allow parentheses in the city name. If you can enter either “Lanus” or “Lanus Este”, you should be able to check out.